{"id":27516,"date":"2025-04-05T10:00:47","date_gmt":"2025-04-05T07:00:47","guid":{"rendered":"https:\/\/spourgitis.gr\/politiki-epistrofis\/"},"modified":"2025-04-05T10:36:51","modified_gmt":"2025-04-05T07:36:51","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/spourgitis.gr\/en\/return-policy\/","title":{"rendered":"Return policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"27516\" class=\"elementor elementor-27516 elementor-27504\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d0843a2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d0843a2\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-194bfdc\" data-id=\"194bfdc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b3aba2a elementor-widget elementor-widget-heading\" data-id=\"b3aba2a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">How to return an online purchase?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9140a4e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9140a4e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ba15cef\" data-id=\"ba15cef\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c56de8 elementor-widget elementor-widget-text-editor\" data-id=\"6c56de8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Returning an online product doesn\u2019t have to be complicated. With this guide, you\u2019ll find everything you need to know about organizing a return, step by step. There are a number of reasons why you might need to return a package \u2014 it might have arrived damaged, it might not match the description, or you might simply have changed your mind.<\/p>\n<p>With Spourgitis Transport, returning a package is simple and fast. You can easily book a return shipment with just a few clicks. Visit our dedicated pages to learn more about the return policies for each sales platform and discover how to return your online purchases without hassle.<\/p>\n<p>Do you have an e-shop?<\/p>\n<p>Do you manage an online store and want to offer return services to your customers? Check out our page for professional solutions.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1f172c0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1f172c0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6654ca2\" data-id=\"6654ca2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ccddf88 elementor-widget elementor-widget-heading\" data-id=\"ccddf88\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\ud83d\udce6 Before sending<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9570af elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"b9570af\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4f44e8 elementor-widget elementor-widget-heading\" data-id=\"f4f44e8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u2705 Seller's return policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b760200 elementor-widget elementor-widget-text-editor\" data-id=\"b760200\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Understand the seller&#8217;s return policy, including:<\/strong><\/p>\n<ul>\n<li>The reasons why a return is accepted<\/li>\n<li>The timeframe for returns<\/li>\n<li>Who pays for shipping costs \u2014 the seller or the buyer<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c570e10 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c570e10\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e2d1f2 elementor-widget elementor-widget-heading\" data-id=\"6e2d1f2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u2705 Packaging of the item<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f8fc7f elementor-widget elementor-widget-text-editor\" data-id=\"0f8fc7f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>Follow our packing guides for safe shipping<\/li>\n<li>If you are using the original box, remove all old labels<\/li>\n<li>Make sure the items are secure and well protected<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cd338b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3cd338b\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16dc3a5 elementor-widget elementor-widget-heading\" data-id=\"16dc3a5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u274c Prohibited or restricted items<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-014a809 elementor-widget elementor-widget-text-editor\" data-id=\"014a809\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The courier may refuse to collect or deliver packages containing prohibited or restricted items, especially if the shipment has been organized by an individual and not by an authorized company.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a915aeb elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a915aeb\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1a9fed elementor-widget elementor-widget-heading\" data-id=\"c1a9fed\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\ud83d\udcec How to properly pack the return package?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d39046 elementor-widget elementor-widget-text-editor\" data-id=\"5d39046\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>Protect the item with bubble wrap or other materials<\/li>\n<li>If possible, use the original packaging<\/li>\n<li>Place the products in a cardboard box and fill in the gaps<\/li>\n<li>Seal the box tightly and remove all old labels<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb0c02f elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"cb0c02f\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e15496c elementor-widget elementor-widget-heading\" data-id=\"e15496c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\ud83d\udd16 How to return a package without a return label?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c86dca2 elementor-widget elementor-widget-text-editor\" data-id=\"c86dca2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>If you don&#8217;t have a ready-made label, you have the following option:<\/strong><\/p>\n<p>You can create and print a label yourself or send it to someone else to print.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b71d3b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4b71d3b\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4aa1581 elementor-widget elementor-widget-heading\" data-id=\"4aa1581\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\ud83d\ude9a Return process with Spourgitis<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e103c11 elementor-widget elementor-widget-text-editor\" data-id=\"e103c11\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li><strong>Agree with the sender<\/strong> on the delivery address and who pays for the shipping<\/li><li><a href=\"https:\/\/spourgitis.gr\/en\/symvoyles-syskeyasias\/\"><strong>Pack the item properly<\/strong><\/a><\/li><li><strong>Remove old labels<\/strong> if you are returning the package in the original packaging<\/li><li><strong>Measure the weight and dimensions<\/strong> of the package<\/li><li><strong>Close the shipment online<\/strong> in a few minutes<\/li><li><strong>Hand over the package to the courier<\/strong> and track the return via the <strong>Spourgitis <\/strong>tracking tool<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How to return an online purchase? Returning an online product doesn\u2019t have to be complicated. With this guide, you\u2019ll find everything you need to know about organizing a return, step by step. There are a number of reasons why you might need to return a package \u2014 it might have arrived damaged, it might not [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":27511,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-27516","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/spourgitis.gr\/en\/wp-json\/wp\/v2\/pages\/27516","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/spourgitis.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/spourgitis.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/spourgitis.gr\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/spourgitis.gr\/en\/wp-json\/wp\/v2\/comments?post=27516"}],"version-history":[{"count":6,"href":"https:\/\/spourgitis.gr\/en\/wp-json\/wp\/v2\/pages\/27516\/revisions"}],"predecessor-version":[{"id":27522,"href":"https:\/\/spourgitis.gr\/en\/wp-json\/wp\/v2\/pages\/27516\/revisions\/27522"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/spourgitis.gr\/en\/wp-json\/wp\/v2\/media\/27511"}],"wp:attachment":[{"href":"https:\/\/spourgitis.gr\/en\/wp-json\/wp\/v2\/media?parent=27516"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}