How to send a package: from packing to delivery
Six steps to send a parcel abroad or within Greece without surprises: how to pack it, how to see the price, how to book it online and what happens until it arrives.
Sending a parcel with Spourgitis takes six steps. You do most of them online in a few minutes. For anything that is not clear, call +30 210 34 24 808 and a real person answers.
How do you pack a parcel?
- A sturdy box— sized to the items, so that no empty space is left.
- Filling around the items— foam, bubble wrap or paper, so that they do not move.
- Tape in an H shape— on every seam, top and bottom.
- Fragile items in a double box— and liquids in a sealed container, inside a bag.
In detail, with examples for each item: packing tips.
How much does it cost to send a package?
The price depends on the destination, the weight and the dimensions: weigh the closed box, measure its length, width and height, and enter them in the cost calculator to see the price for the express or the economy service before you commit. If the box is large but light, the price is based on its volume, and the calculator does this automatically. For pallets and removals, ask for a quote.
How do you book a shipment online?
You fill in the sender’s and recipient’s details, with a phone number, choose a service and pay. For shipments outside the European Union you also declare the contents: what the parcel contains and the value of each item. This declaration goes to customs at the destination.
Stick on the label
After payment you receive the shipping label by email. Print it and stick it on the top surface of the box, without covering seams or tape. Remove any old labels if the box has been used before.
Pickup from your door
We come to collect the parcel from your address, in any city in Greece, on the day you chose. If you are not at your premises at certain hours, you can leave it with our nearest partner, whom we will name for you.
Shipment status and delivery
With the shipment number you can follow the progress of your parcel on the shipment status page. The parcel is delivered to the recipient’s address. In some countries the recipient signs on receipt.
How long does a parcel take to reach Europe?
For shipments from Attica and Thessaloniki, the express service arrives in 1–3 working days and the economy service in 6–8 working days. From the rest of Greece it takes a few days longer, depending on the region.
These times apply to the countries of the European Union. For other destinations, the delivery date is shown together with the price.
What to watch out for
- Customs outside the EU— United Kingdom, Switzerland, USA, Canada, Australia and other countries: for private parcels, we handle the export customs clearance from Greece and tell you beforehand whether the recipient will have to pay anything. For commercial shipments, import duties and VAT always apply in the destination country.
- Alcohol— can be sent to European Union countries, the UK and the USA. See sending alcohol.
- Valuable items— every shipment abroad has basic insurance, with extra cover for valuable items.
- Food— allowed to many countries, with rules for each destination. See food shipping.
Frequently asked questions
How do I send a parcel abroad?
Pack it, see the price in the cost calculator, book online, stick on the label you receive by email, and we come to collect it from your door.
Do I need to take the parcel somewhere?
No. We collect from your address anywhere in Greece.
How many days does a parcel take to reach Europe?
For shipments from Attica and Thessaloniki, the express service arrives in 1–3 working days and the economy service in 6–8 working days. From the rest of Greece it takes a few days longer, depending on the region.
Where do I find the shipping label?
In the email you receive after payment. Print it and stick it on the box before pickup.
What do I declare for customs?
For countries outside the European Union, you declare what the parcel contains and the value of each item. For EU countries no customs declaration is needed.
Is the parcel insured?
Every shipment abroad has basic insurance, with extra cover for valuable items.
Related guides
Is your parcel ready?
See the price and book the pickup — or call us.